Customer Experience

THE FASTLINE BLOG

Don't let your lobby let you down

First impressions matter. They are why you go to an interview in a suit. They are why you lock in a firm handshake when you meet a...

Stop Wasting Money on Helmets!

Whether you own a big go-karting track and are looking to make a mass order, or just need a few replacement parts, there are quite a few...

Are You Delivering What Your Customer Expects?

What does Karen's Dinner in Birmingham (UK) have to do with your go kart track? Find out in this video. This week Ed and I talk about...

The biggest growth and social event in the karting track owners calendar.

The Karting Spectacular is Back. There is a major karting event happening in Dortmund Germany in January 2023 that you need to be a part...

The Longest Track and The Fastest Karts....Wait, That's it?

It happens every time. Whenever we strike up a conversation with a track owner at an event or expo, they all claim the same thing. "We've...

5 LOW COST WAYS TO MAKE YOUR CUSTOMERS LOVE YOU & KEEP THEM COMING BACK

As a smart business owner, you know that repeat customers are the key to a successful business. But when competition is fierce, what can...

5 Ways You Could Be Loosing Customers

I bet you spend a lot of money attracting customers. and we all know that it is far cheaper to get customers who have driven your track...

10 Ways to Get Repeat Business at Your Kart Track

There’s not a week that goes by without a customer wanting to know how they can increase return visits. Let’s face it you probably spend...