Are You Delivering What Your Customer Expects?
What does Karen's Dinner in Birmingham (UK) have to do with your go kart track?
Find out in this video.
This week Ed and I talk about customer expectations and how you can improve the customer experience down at your track.
We start at the point of purchase
Is it friction-less?
Can your customers find your venue?
How do you communicate with your customers?
Do you make it easy for them to book again?
well find out all the answers to these questions and more.
Click the image below and watch our latest video.
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