I bet you spend a lot of money attracting customers.
and we all know that it is far cheaper to get customers who have driven your track to return than it is to get new ones.
In fact it's 7 times cheaper to get repeat customers than new ones.
So we must do our up most to make sure we provide the right experience so customers want to return.
That's exactly what Ed & I are tackling in this weeks episode.
5 reasons you could be loosing customers