It's the final video in the series of "The Customer Journey Through Your Kart Track"
These videos have been super popular with our customers.
They map the customer touch points through their journey to purchase some track time.
And we provide some pointers on how to improve your customer service along the way.
In fact two customers have already reached out and asked for us to evaluate their customer Journey.
Well worth the watch.
This week we discuss what happens post podium.
and touch on the after sales marketing.
One of the biggest mistakes businesses make is after the customer leaves the building.
Find out how to avoid it.